Privacy Policy
Effective Date: September 10, 2025
Last Updated: October 5, 2025
Kacci Lab Inc. (“Kacci Lab”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and safeguard information when you use our websites, digital products, software solutions, or services (collectively, the “Services”).
1. Who We Are
Kacci Lab Inc. is a federally incorporated Canadian software company based in Toronto, Ontario. We design and build web and mobile applications, cloud and data solutions, digital design services, and 3D visualization products for individuals and businesses.
2. Information We Collect
- Business Contact Data: Name, email, phone, organization, and any information you share via contact forms or client onboarding.
- Project & Service Data: Files, specifications, and content you provide for project execution (e.g., web design materials, datasets, graphics, render references).
- Technical Data: Browser type, IP address, pages visited, and usage metrics via analytics tools such as Google Analytics.
- Communications: Email exchanges, proposals, contracts, or customer support messages.
3. How We Use Information
- To deliver, manage, and support our products and client projects.
- To communicate with clients and respond to inquiries.
- To improve our website, Services, and user experience.
- To send updates, proposals, or marketing communications (only with consent).
- To comply with legal obligations and protect our rights.
4. Legal Basis (Canada & International)
We collect and process personal data under consent, legitimate business interest, or legal obligation, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial and international laws (e.g., GDPR where relevant).
5. Data Sharing & Third Parties
We do not sell your data. We may share limited personal or technical data with trusted service providers who assist in operating our Services (e.g., hosting, analytics, email delivery). These providers are bound by confidentiality and data protection agreements.
6. Data Retention
We retain personal and business data only as long as necessary to fulfill the purposes described or to meet legal requirements. Project files and communications are securely archived and deleted on request once no longer required.
7. Security
We use secure hosting, encryption, and access control measures to protect your information. While no system is entirely foolproof, we take commercially reasonable precautions to reduce risk of loss, misuse, or unauthorized access.
8. Your Rights
You may request access, correction, or deletion of your personal data by emailing privacy@kaccilab.com. You may also withdraw consent for marketing communications at any time.
9. Cookies & Analytics
Our website may use cookies and analytics tools to measure engagement and improve user experience. You can disable cookies in your browser settings. We do not use cookies for advertising or cross-site tracking.
10. International Transfers
Data may be processed in Canada or other jurisdictions where our trusted partners operate. We use appropriate safeguards for international transfers in compliance with applicable data protection laws.
11. Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You agree to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Last Updated” date. Material changes may also be communicated by email or notice on our website.
13. Contact Us
Kacci Lab Inc.
298 Jarvis Street, Toronto, ON M5B 2M4, Canada
privacy@kaccilab.com
contact.us@kaccilab.com